Hi Nagarajan e thanks!
I have the Current RSP version: 3.0 SP00 PL08 (Build:5073).
I set the automatic approval for all the "Task Result"
I've only been a result of the task with "SAP BO IMprovement" but I can not change it.
IscheduledthebakupDayli:backups arebeing carried out withoutproblemsMonday, Tuesday. Wednesdaynobackup was made. WHY???
In the log of the Remote Support:
".......Info 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.DownloadMonitor.GetDownloadUrl
Get download location successfully
Info 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.DownloadMonitor.GetDownloadUrl
Package Download URL found: https://smpdla.sap.com/00000553/316/B1RSP3000_9-10010849.ZIP?object_id=012002523100000791262014D&filepath=00000553%5c316%5cB1RSP3000_9-10010849%2eZIP&uid=S0003466505&LOC=FRA
Error 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.DownloadMonitor.DownloadFile
Failed to download package: REMOTE SUPPORT PLATFORM FOR B1
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at RSP.Agent.Service.Business.TaskManagement.DownloadMonitor.DownloadFile(String url, Int64 startPoint, PackageEntity package, Int32 part)
Error 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.DownloadManager.monitor_DownloadError
Download error:
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at RSP.Agent.Service.Business.TaskManagement.DownloadMonitor.DownloadFile(String url, Int64 startPoint, PackageEntity package, Int32 part)
Info 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.LicenseManager.ReadLicenseFile
Reading license file...
Info 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.LicenseManager.ReadLicenseFile
Reading license file...
Info 22/01/2014 16.40.53 RSP.Agent.Service.Infrastructure.NotificationService.SendNotification
The general notification is disabled.
Info 22/01/2014 16.40.53 RSP.Agent.Service.Business.TaskManagement.AbstractPackageManager.UpdatePackageStatus
Package 300009 old status: WaitForDownloadingUpgradePackage, new status: Failed
....."
Help! Thanks
Miss N