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User subcription in C4C

September 17, 2015, 1:23 pm
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Hello,

 

I have a question about the User subscription in the C4C system. I created a service UI for the sales user (tickets view), in this screen I deleted and blocked the most of fields and actions. Because I need the sales user can to see the tickets without use more adicional service subscription. I don't know the scope of the subscription in this case.

 

So now my customer are asking me if I can to set visible some fields on this ticket UI (Service category, Product, Incident category). But I don't know if I set visible this field the system take that like a service subscription (adicional), and one user (sales user originally) use two subscription. I think that because this field are part of the step "processing tickets" in the service process and the correct functionality is an service user complete this fields.

 

I appreciate all help because I need to know if I do that the customer have more cost.

 

Regards

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CRM MyOpportunity Fiori App Offline Feature

September 17, 2015, 1:23 pm
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Hi All,

 

I am working on the Offline Scenario for Fiori CRM App - My Opportunity. I am able to get all the MyOpportunity Data when the device is in Offline Mode (Aeroplane Mode). But I when i try to save a record in aero plane mode, the progress bar / loading icon goes on. I am not able to create / edit a record in offline Mode. In Online Mode, i am able to create and save a record for this app.

 

1. Is it that OData version doesnt support.

or Am i missing some configuration.

 

I am not getting any error and i am able to see all the records when the device is offline.

 

 

Please help.

 

 

Thanks,

Divya

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Re: Balancing Reports load on two nodes

September 17, 2015, 1:24 pm
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"the Reports are clocking and is taking very long time to get into and sometimes it even times out.  We have Webi reports and are opened on  demand. We do not have scheduled canned reports."

The rule of thumb is if the report view on demand refresh takes 10 minutes to completed, the business user should consider to have this large report to be scheduled to run, preferably in the non-peak hours.

 

From the Metrics of the WebIntelligenceProcessingServer in CMC, you'd see "Current number of tasks" for the number of tasks it is running. 

 

Couple suggestions,

  1. pay attention to "CPU usage (%)" from all your WebIntelligenceProcessingServers and top from your Linux xterm per the WebIntelligenceProcessingServers' PID.  If it is CPU spiking and cause the system resource to drain dry, clearly, the BI4.1 sizing may not be adequately enough to meet and accommodate your business Webi view on demand in peak hours.  The rule of sizing for WebIntelligenceProcessingServers CPU usages should not go over 60%.  The reason is that it is important that you have at least 40% CPU power to meet unexpected demand and not to overwhelm your entire system.

 

  1. If "CPU usage (%)" is relatively high but the open document per WebIntelligenceProcessingServer is low, you'd need to clone additional WebIntelligenceProcessingServers to meet the demand and WebIntelligenceProcessingServers will load balancing among themselves for the tasks.  There is a debate that each BI4.x node should have ONLY one WebIntelligenceProcessingServer as the argument is that it is scalable and thread based.  My point is if this WebIntelligenceProcessingServer is overwhelmed with a large report, it makes sense to have more WebIntelligenceProcessingServers to handle other report jobs balanced.

 

Regards,

Jin-Chong

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Re: I can't change or modify a rejected Purchase Requisition

September 17, 2015, 1:24 pm
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my configuration its like your, but i can't change, the fields ate unavailable

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Re: 0PROFIT_CTR_HIER

September 17, 2015, 1:25 pm
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Hi Suresh,

 

Ideally hierarchies are stored in many tables in SAP and these are extracted from SAP function modules and put in specific structures for different datasources.

You can check the table  'roohiecat' for details of associated FM's that relate to each datasource.

Each hierarchy datasource calls these FMs and arrange the hierarchies as required.

The SAP hierarchy tables normally start with SET for example, SETHEADER, SETNODE, SETLEAF etc. but it is difficult to make out something(for me at least ). So better use the FMs mentioned in the table ROOHIECAT.

 

Hope this helps.

 

Regards

Amit

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Include safety stock in MRP

September 17, 2015, 1:25 pm
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Hi Team,

 

I am using MRP type P2 with time fence maintained in the material master. It is observed that the MRP run does not take the safety stock into account while creating the procurement proposals. The configuration with respect to MRP group and Safety stock is blank. Can you let me know how can we include the safety stock into account while creating the purchase requisitions

 

Regards

 

Nevin

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Re: I can't change or modify a rejected Purchase Requisition

September 17, 2015, 1:26 pm
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But your release strategy indicator are changeable? Could you share a image of PR and the configuration?

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Re: Step User field in Extended Job Selection (SM37)

September 17, 2015, 1:27 pm
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Hi Manu

 

If your system is not mentioned in support pack level, how can you see 'Step User'. Any ways mine is SAP_Basis Release 700 SP Level 0023. Also Support Package Manager- Version 7.00/0053.

 

Regards

 

Pankaj

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Re: Problem showing figures on a chart when creating a new count variable

September 17, 2015, 1:28 pm
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Hi,

 

If values are coming correct in the table without deleting the extra columns then hide the column and covert the table in the chart.

 

or first delete the extra column in the table and figure out why error is coming.

 

or try something like

 

=sum(If [Date Event Start (Payout Turnaround)] <> [Date Event Stop (Payout Turnaround)] Then  Count([Contract Number];All))

 

Amit

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Re: Can I have Several Profitability Segments?

September 17, 2015, 1:28 pm
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If you succeed in creating several PSG settlement receivers on a single WBS, what logic determines how much to settle to each PSG?

 

The standard options are a % split or a set value.  Both of which seem arbitrary.  There are other ways to split but are more complicated.

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Re: Need WEBI date prompt LOV in month-year format(Jan-2015)

September 18, 2015, 1:43 pm
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Suraj,

 

you can format the object as to_char([Date],'MON-yyyy') and use the LOV of that object.

 

-Sri Harsha

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Re: Question on Fiori My Inbox

September 18, 2015, 1:15 pm
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Hi Masa, Thanks for your reply.

 

Can it handle each and every work item that is lying in user SAP Business workflow ??

As on today, We have IDOC failure messages as work items in user Inbox ( in transaction code SBWP). We want to know if all these work items will be sent to  My Inbox. 

 

BR//Tirumal.

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Doubt about XML_Map component from Platform Palette in Data Services

September 18, 2015, 1:46 pm
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I begin with SAP Data Services and I was studying about XML_Map component from Platform Palette. I was very confused about how to use/config this component and I would like to request help with this config.

 

I need to map all occurs of element "p" from a XML  to a column TEXTO as the image below.IMAGENS_2015-09-18_174503.jpg

 

PS: I using Data Services 4.2

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Re: Dynamic Controls in Views?

September 18, 2015, 1:47 pm
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Re: Passign values to nested prompts via opendoc url

September 18, 2015, 1:47 pm
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Divya,

 

can you provide screenshots for the issue

 

-Sri Harsha

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Re: SAP ECC Support pack upgrade - how to extract SMQ1 to RSA7 for generic DS

September 18, 2015, 1:48 pm
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Hello Pat,

 

As per SAP recovery mechanism when the delta data moves to BW system the same data is moved to delta repeat queues of the datasource. For example, for datasource 2LIS_03_BF you have 30 records in delta queue and you see 30 in totals column of RSA7.  And you run the BW extraction then all 30 records will move to delta repeat queue and you will still 30 in totals column of RSA7. To clear all the delta repeat queues too you will have to run the BW extraction 2-3 times repeatedly or until you see totals column as 0.

 

For 2LIS_03_BF datasource can you do following:

1. Note value of 'Total' column in RSA7.

2. Run BW extraction - First time

3. Check the delta queue again in RSA7 - this time you will not find any record in Delta queue but you will still see the totals value. So check the delta repeat queue instead of delta queue for 2LIS_03_BF datasource - you should see extracted records in that.

4. Run the extraction again from BW - you may repeat this 2 times.

5. Then check RSA7 again. You should see a 0 in totals columns.

 

Do Not run the V3 jobs in between.

 

If you still see records in totals there might be a setting in LBWE for direct update which is filling up delta queues but we will look at this later if above steps don't work.

If above steps work then repeat all for all datasources.

 

Please let me know results.

 

Regards

Amit

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Re: Dúvida sobre J_1BNF_ADD_DATA (Additional Data BAdI)

September 18, 2015, 1:51 pm
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Olá José, Obrigado pelo retorno.

 

Creio que o assing possa ajudar, mas neste caso em específico do EXTIPI, como o campo não existe na J_1BNFLIN apenas na comunicação com o XML, não iria funcionar, pois no momento da chamada do Mapping vai perder a informação.

 

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Re: Field Level approval

September 18, 2015, 1:51 pm
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Hi Abdullah

 

Regarding this document having some questions

 

  1. Is it mandetory to defined new custom change request type (Can we used SAP delivered one?)
  2. If I added DDIC field FLAG which is of Boolean type in user decesion table but I am still not clear how system dervies value should be taken as X if one of 15 filds are changed?
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POS solution in ECC6

September 18, 2015, 1:53 pm
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Hi ,


Does ECC6 have a POS solution for  the consumer products industry?


Looking forward to your assistance!

tariq

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Re: HCM leave request app and team calendar

September 18, 2015, 1:53 pm
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Hi Martin,

Are you referring to the Fiori Leave Request app or a Web Dynpro Leave Request app?  It is not clear which you are referring to.  If WD, then you are in the wrong community for your question.

 

Regards, Mike

SAP Technology RIG

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